Bow Valley Fresh Food Box FAQ

  • The Bow Valley Fresh Food Box is a community-driven program offering fresh, seasonal fruits and vegetables at a lower cost. Each month, you can purchase a medium-sized box containing approximately 15 different produce items which can include bunches, servings and multiple pieces (e.g. 4 apples, grapes).

    Pick-up is available in Banff, Canmore, Exshaw, and Lake Louise.

    1. You place your order online. www.bvfa.ca/bvffb 

    2. Our partner, Odd Bunch, sources “odd” or surplus produce from local farms and suppliers—perfectly good but often overlooked.

    3. We deliver it to your chosen pickup location.

    4. You enjoy fresh, nutritious produce at a great price!

  • Each medium box includes approximately 15 different types of fresh, seasonal fruits and vegetables, sourced to reflect the time of year and what’s available.

  • Anyone! If you’re interested in enjoying affordable, healthy produce and can pick up a box from one of our locations, you’re welcome to participate.

  • Yes! Supported or subsidized boxes are available to community members who are registered with a municipal affordability programs such as the Banff or Lake Louise Access Card or the Canmore Affordability Card.

    For MD of Bighorn reference the MD of Bighorn's Fee Assistance Program. Residents inquiring about the subsidized box should contact the MD of Bighorn's Community Services at doug.saul@mdbighorn.ca.

  • If you have a valid Banff or Lake Louise Access Card or Canmore Affordability Card you can order the subsidized box option listed on the web page. Please show your card at pick up.

    For MD of Bighorn reference the MD of Bighorn's Fee Assistance Program. Residents inquiring about the subsidized box should contact the MD of Bighorn's Community Services at doug.saul@mdbighorn.ca.

    For information on local municipal affordability programs:

    Banff or Lake Louise residents: Apply through the Town of Banff’s Community Services Access Program. The Banff Access Program provides eligible residents with discounts on various local programs and services. To apply: banff.ca/956/Here-to-Help

    Canmore residents: Apply via the Town of Canmore’s Affordability Services Program. The Affordable Services Program offers eligible Canmore residents access to various discounted services. To apply: https://www.canmore.ca/your-community/community-supports-and-services/affordable-services-program

    MD of Bighorn residents: Apply via the MD of Bighorn's Fee Assistance Program.  The Assistance Program offers eligible MD of Bighorn residents access to various discounted services. To apply: Community Services | Municipal District of Bighorn, AB

  • Orders can be placed directly through the Bow Valley Food Alliance website. Be sure to subscribe to our newsletter and follow us on social media for updates and reminders.

  • We accept debit and credit card payments through our secure online checkout.

    Where can I find order deadlines and pickup dates?

    Cutoff dates and pickup schedules are posted on our website, in our newsletter, and on our social media channels.

  • Banff: Catharine Robb Whyte Building Lobby (above library), 101 Bear St | 4–6 PM

    Canmore: Canmore Recreation Centre, Back Parking Lot, 1900 8 Ave | 4–6 PM

    Exshaw: Exshaw Community Centre Kitchen, North Alley Door | 4–6 PM

    Lake Louise: Lake Louise Medical Clinic, 200 Hector Rd | 6–7 PM

    1. You purchase a donation box—no pickup needed.www.bvfa.ca/bvffb 

    2. Odd Bunch collects fresh produce just as they would for a regular order.

    3. Your box is donated to a local family, individual, or community group.

    4. You help nourish your community—thank you!

  • For questions or concerns related to ordering, payments, or general support, please contact us at info@bvfa.ca

    If your issue is about the contents or quality of your produce, reach out directly to our supplier at help@oddbunch.ca

  • Unfortunately, missed boxes are not refundable and will be donated to local food programs.

  • Customization is not available. However, if there are items you won’t use, feel free to donate them—we’ll ensure they go to someone in need.

  • Not at the moment

  • We’re always looking for volunteers! Sign up here to help sort, or support delivery and logistics.